Privacy & Cookie Policy

Whitehead’s Butchers & The Edgworth Deli
Effective Date: 1st January 2026

1. Introduction

Welcome to Whitehead’s Butchers & The Edgworth Deli (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This Privacy & Cookie Policy explains how we collect, use, share, and protect your personal data when you visit our website whiteheadsbutchers.co.uk and interact with our services.

We are a family butcher and deli located at 1 Blackburn Road, Edgworth, Bolton, BL7 0BA, UK. Contact us by phone on 01204 852268 or by email at whiteheadsbutchers@gmail.com

This policy also outlines how cookies and similar technologies are used on our website.

2. Information We May Collect

We may collect and process the following personal data:

a) Information You Provide Directly

  • Name

  • Email address

  • Telephone number

  • Postal address

  • Contact form messages

  • Order information (if online ordering is offered in the future)

b) Technical Data

  • IP address

  • Browser type and version

  • Device and operating system

  • Pages visited and time spent on pages

  • Referring website URLs

c) Communication Data

  • Emails and messages you send to us

  • Newsletter subscription preferences

3. How We Use Your Information

We use your information for:

  • Responding to enquiries and requests

  • Providing customer support

  • Managing orders and deliveries (if applicable)

  • Sending marketing communications if you have opted in

  • Improving our website, services, and customer experience

  • Complying with legal and regulatory requirements

We will only process your data where we have a lawful basis, such as consent, contract performance, legitimate business interest, or legal obligation.

4. Legal Basis for Processing

We only collect and use personal information when the law allows us to. This includes:

  • Consent: where you have given clear permission to process your personal data.

  • Contractual Necessity: when processing is necessary for a contract you have with us.

  • Legal Obligation: to comply with laws and regulatory requirements.

  • Legitimate Interests: where we have a genuine business interest that does not override your rights.

5. Data Sharing

We may share your personal data with:

  • Third-party service providers (e.g., email platforms, website hosting)

  • Professional advisers (e.g., legal or accountancy services)

  • Law enforcement or regulatory authorities if required by law

We will not sell or rent your data to third parties.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

7. Your Rights

Under UK GDPR/Data Protection laws, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

To exercise any of these rights, please contact us at whiteheadsbutchers@gmail.com.

8. Retention of Personal Data

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. Cookies & Similar Technologies

a) What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences and improve functionality.

b) How We Use Cookies

We use cookies for:

  • Essential site functionality (strictly necessary)

  • Performance and analytics (to understand usage)

  • Marketing and advertising (only with your consent)

c) Types of Cookies

  1. Strictly Necessary Cookies – Required for basic website functions.

  2. Performance Cookies – Collect anonymous data for site performance.

  3. Functional Cookies – Remember preferences (e.g., language).

  4. Targeting/Advertising Cookies – Track browsing for marketing purposes.

d) Your Cookie Choices

Most browsers allow you to manage cookie preferences through settings. You can choose to block or delete cookies, but this may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those external sites. Please review their privacy policies independently.

11. Changes to This Policy

We may update this policy from time to time. The updated version will be posted on our website with a revised effective date.

12. Contact Us

If you have questions about this Privacy & Cookie Policy or want to exercise your data rights, please contact:

Email: whiteheadsbutchers@gmail.com
Phone: 01204 852268
Address: 1 Blackburn Road, Edgworth, Bolton, BL7 0BA, UK